At RadicoMall, we try to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Radico Mall is not responsible for any damage caused after delivery
In case of any problem or quality issue with the product, we exchange the product.
All you need to do is give us a call or email us within 2-3 days of delivery. You can reach us on 91-0120-4999444 and our Customer Care will be happy to assist you (for shipment related queries) & (for product related & other queries)
Exchange of products will be accepted only if the products are returned in a sealable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
Returns and exchanges requests will be subject to checking and vetting by Radico Mall.
Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
No Refund shall be made once goods are sold
Shipping charges incurred on Free Trials are non refundable
All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery
if it fulfils any of the following conditions:
Sold in a physically damaged condition.
Has missing parts or accessories
Product packaging not opened, product not used.
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